Terms and
conditions

PLEASE NOTE! Our General Terms and Conditions will change as of November 2026

Our General Terms and Conditions will change as of November 2026. In recent years, there have been significant changes in legislation and regulations concerning security, AI, customer data sharing, and content moderation. To remain fully aligned with these legal developments, our General Terms and Conditions have been updated. As of November 2026, these NLdigital Terms 2025 apply to all our offers and agreements, unless explicitly stated otherwise. You can download these terms as a PDF file here. The NLdigital Terms have been filed by NLdigital with the District Court of Central Netherlands, location Utrecht. We will send you a free copy upon request.

Changes compared to the 2022 General Terms and Conditions:

  • A new compliance chapter has been added, providing further details on various compliance regulations.
  • Cybersecurity now has a dedicated chapter containing provisions that address security legislation and the distribution of responsibilities.
  • The data sharing chapter includes obligations regarding the sharing of customer data applicable to connected products, related services (such as IoT), and data processing services (cloud services such as SaaS, IaaS, and PaaS).
  • Specific provisions have been included regarding rights and obligations in the field of Artificial Intelligence (AI).
  • Articles regarding consultancy and the provision of personnel (such as secondment) have been updated.
  • The hosting chapter has been expanded to include rights and obligations for online platforms.
  • The terms have been further adjusted in several areas to reflect technological and legal developments, ensuring they align with current practice and regulations.

Until November 2026, all our offers and agreements are governed by the NLdigital Terms 2020, unless explicitly stated otherwise. You can download these terms as a PDF file here. The NLdigital Terms have been filed by NLdigital with the District Court of Central Netherlands, location Utrecht. We will send you a free copy upon request.

August 2017 : June 1, 2022 The terms previously applied by us as of August 1, 2017 (the Nederland ICT Terms filed with the Chamber of Commerce under number 30174840) can be downloaded here as a PDF file.